Trust & Legal
DEF Rx is operated by Hook & Haul LLC d/b/a DEF Rx, in partnership with Carbon B Gone. The documents below explain how the platform works, what you agree to, and how your data is handled.
Privacy Policy
What we collect, how location and vehicle data is used, who we share it with, retention, and your rights.
Terms of Service
Service description, account responsibilities, payment terms, cancellations, disclaimers, and governing law.
Consent & Disclosures
SMS/MMS messaging consent, message rates, STOP/HELP handling, location sharing, and photo/signature capture.
Who you are contracting with
Hook & Haul LLC d/b/a DEF Rx is the platform operator and the party you contract with for scheduling, dispatch, and billing. Physical DEF/DPF work is performed by mobile technicians in partnership with Carbon B Gone.
Questions about any of these documents: support@defrx.com.
DEF • DPF • EMISSIONS SOLUTIONS
in partnership with Carbon B Gone